Welcome to TCCSA Tutorials. Please select a tutorial below to view.
Note: Audio accompanies all tutorials. Please turn on your speakers or plug in your headset before playing.
Flash Player is required to view these files the button to download the latest Flash Plug-in. 
Example of the login screen for the TCCSA e-mail application
"You have Mail" 2 min 32 sec
An introduction to your new E-mail: Outlook Web Access
"Reading your Mail" 2 min 21 sec
How to read a message, use Help & change your password
"Writing Messages" 1 min 35 sec
How to write a message and about the Address book in Outlook Web Access
Using "Help Desk" for the first time 3 min 38 sec
This is an introduction to using Help Desk for the first time through Progress Book.
Using the "Add Comment" feature 1 min 15 sec
Learn how to add a comment, to communicate with TCCSA staff, for an open request.
Also learn how to view closed tickets to view answers from TCCSA staff.
Tutorials in PDF Format:
Changing Your Password in Outlook Web Access
March 24, 2008 Password Changes:
Detailed Instructions for Password Changes
This page last updated on July 19, 2007